Smoky Mountain Urgent Care the area’s first certified urgent care center celebrates its first anniversary with a live broadcast of MIXX 105.5’s Redneck and the Redcoat on November 16, 2011. This celebration coincides with Urgent Care Awareness Week.
“We are excited that we can mark such a great year with a live broadcast from our offices on Middle Creek Road,” explained Dr. Michael Rothwell, President and CEO of Smoky Mountain Urgent Care. “They have helped us educate our community about our urgent care which is the goal of Urgent Care Awareness Week!”
Smoky Mountain Urgent Care was designated as a Certified Urgent Care Center by the Urgent Care Association of America in March. The UCAOA strives each year during urgent care awareness week to educate communities and the media about what an urgent care is and can do, this year’s focus also targets legislators. The anniversary celebration marks a year full of accomplishments for Smoky Mountain Urgent Care and includes efforts to educate the community about their services. Smoky Mountain Urgent Care is locally owned and operated by three physicians including Dr. Rothwell and Drs. Carol Parks and Robin A. Huskey. The urgent care also participated in the national convention hosted by the Urgent Care Association of America in May that was designed to help improve patient care in an urgent care setting.
“Participating in the national convention in Chicago was certainly a highlight for us this year,” said Dr. Carol Parks, Medical Director for Smoky Mountain Urgent Care. “The ability to meet with so many different professionals from all over the country allowed us to receive insight on how to improve our own business and share healthcare concerns with organizations like ours so we could better serve our patients.”
Milestones were also made by Smoky Mountain Urgent Care locally as well. Contributions to the community included participation with the American Cancer Society’s Relay for Life event by raising funds through the “purple potty patrol.” Representatives of the urgent care visited various individuals and businesses in Sevier county bestowing the honor of helping to “flush out cancer” and the option to pass along that joy to business associates or other friends.
Smoky Mountain Urgent Care also showed support to all of the local community high schools, but presented by far the largest gift thus far to Sevier County High School. The urgent care presented the “Smoky Mountain Urgent Care Power Bear” in September to the entire school at a home football game. The large inflatable tunnel includes a bear that is nearly as tall as a two-story building to be utilized to increase school spirit at school events.
“It is important to us to make a difference in our community by providing a service that had been missing while also becoming involved with our patients’ lives,” said Dr. Robin A Huskey, the Occupational Health Director for Smoky Mountain Urgent Care. “An important event for me personally was giving the ‘Smoky Mountain Urgent Care Power Bear’ to Sevier County High School. It’s through involvement in our community that we look forward to reaching out to more patients.”
Culminating the year of memorable experiences, Smoky Mountain Urgent Care initiated a flu shot campaign designed to make flu shots more accessible and affordable to everyone. With the “It means a lot to all of us, including our staff, that our patients and this community have that much respect for us and appreciation for our service,” explained Dr. Rothwell. “We are hoping to continue to grow and maintain that level of commitment to our community and all the patients we serve.” implementation of the mobile flu shot unit and offering shots daily at the office, Smoky Mountain Urgent Care has administered more than 1200 flu shots. Another memorable honor for the urgent care came when they received recognition as one of the Best Healthcare Facilities in Sevier County through the Mountain Press Readers’ Choice awards.